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5 ways bank can use digital innovation to transform business banking

Banks have always been keen to embrace new technologies. They have to contend with extremely high volumes, zero tolerance for errors and instantaneous processing requirements, while at the same time pushing back against new entrants like digital-only challenger banks, FinTech start-ups and even BigTech companies vying for a slice of the pie. All this competition …

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How can banks select the best vendor for their digital banking strategy

How can banks select the best vendor for their digital banking strategy Over the past few years, the banking customer journey has been re-engineered courtesy of the rapidly advancing technology landscape. With this, banking incumbents have had several dimensions of change running in parallel. Customers today have been accustomed to increasingly digital experiences across several …

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Transforming Customer Engagement Experience with Conversational Banking

The acceleration of consumers using mobile devices represents how quickly society has adopted these technologies and the stress they are putting on traditional business models.  This is represented by the mass amounts of personal information being shared across social media platforms as well as how consumers engage retailers for the purchase of goods and services.  …

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