5 Trends in Corporate Banking in 2023
Corporate banking is undergoing significant changes as the business world continues to evolve. The banking industry is not immune to these changes, and as a result, corporate banks are changing the way they operate
The Advent of the Super App in Banking – How should Banks approach it?
There is a great deal of transformation happening in the banking industry. With the advent of innovative technologies, Fintech’s and technology companies providing banking services, competition in the banking space has increased multi-fold.
Designing a Successful Digital Roadmap to Meet Business Objectives
Why is a roadmap or plan important? What does it mean to have a roadmap? In today’s digital landscape banks must stay competitive and relevant with their digital properties. Consumers today are accustomed
Small Finance Banks – The quest for technology-led differentiation
Since their inception , Small Finance Banks (SFBs) have been primed as a vital cog for the last mile credit and service delivery for the MSMEs, farmers, and unorganized sector units, helping to
Digital Onboarding – Creating a Great First Impression
Over the last several years, globally, banks are working to reduce their brick-and-mortar footprint, primarily in the reduction of full-service branches. One recent report anticipates the closure of 11,000 branches by 2030, or
Retail Banking Series, Part 1: Digital Trends Shaping Retail Banking in 2021
The Covid pandemic has only validated the need for robust digital capabilities across all industries. Banks have not been immune from the demand of customers to manage their banking relationships using digital channels; especially when it comes to banking
Retail Banking Series, Part 2: The Industry Landscape and The Rise of Digital Banks
Industry landscape Advanced technologies such as blockchain and artiﬁcial intelligence (AI), the emphasis on the platformiﬁcation in banking, and the increasing demand for hyper-personalization from digital-savvy millennials have changed the industry landscape. According to Deloitte,
Corporate Banking Series, Part 1: Corporate Banking Landscape
Growth and profitability in the banking industry are increasingly tied to productivity metrics such as innovation, development cycle times and continuous technology investment. Digital transformation in the banking industry began in earnest more
Corporate Banking Series, Part 2: Critical Trends in Transaction and Corporate Banking
The business banking / corporate banking services space is being reshaped by a broad range of trends, which are driving fundamental changes: Shifts in Digital Transformation in Corporate Banking The rapid adoption of
Corporate Banking Series, Part 3: Digital Solutions with Significant Impact in Corporate Banking
Seamless online banking and enhanced digital advice are expected to deliver up to 60% increase in operating profit over 5 years. Part of the reason for this is that many corporate- banking customers
Three Key Tenets of an Omnichannel Digital Banking Platform
Much has been written over the last several years about the importance of banks transitioning their business to a digitally enabled bank. Despite the intense push for digital initiatives to better engage customers
Key Components for a successful Digital Onboarding Flow
COVID-19 has accelerated the push to digitalization as more consumers have started to do their daily transactions online. The convenience and ease of doing transactions are what will make them stick to it
Digital Onboarding in Banking: A Critical Component of a Customer’s User Journey
Customer Onboarding is a critical step, and the customer’s first impression of your bank…..
Increasing Customer Engagement and Loyalty by Designing Omnichannel Customer Experience across Financial Services Ecosystem
Banks are increasingly expanding….
How does Digital Onboarding for Corporate Banking differ from Retail Banking?
Customer onboarding is a critical step in a customer’s journey with a bank as it leaves a long-lasting footprint in customers’ minds about how they perceive a bank. The rise of the neobanks
Digital Banking Trends 2020
All you need to do is a quick Google search for “2020 technology trends” to see that there are more hits than you could get through in a lifetime; approximately 514 million. You
How should banks approach scalability, robustness and security expected by the Omni-Digital Customer?
WeChat, Tencent’s super app has been adding 20 million users each quarter. Currently, it has over one billion monthly active users. Similarly, Kakao Bank, one of the first digital-only banks launched in South
How Digital Onboarding is Transforming New-Gen Banking Relationships
The number of bank branches have been on a steady decline worldwide. One recent report highlights the closure of 2868 bank branches in the UK alone between 2015 and 2018. Similar reports show
What Goes Into A Great Mobile Banking Application?
The rapid global adoption of smartphones and tablets has revolutionised our use of the internet like nothing before. As modern organisations look to leverage consumer support for digital devices, the mobile app ecosystem
How Should Banks Approach Their Digital Banking Journey?
Much has been written over the last several years about the importance of banks transitioning their business to a digitally enabled bank. A recent report by Forrester on The State of Digital Banking