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Embracing Open Banking: Navigating the Shift in Financial Services

Open Banking is revolutionizing the way financial products and services can be offered to both individual and business customers. Open Banking will allow traditional banks, Fintechs, Neobanks and others to innovate and transform the customer experience in all areas of digital banking, including on-boarding, account opening, account management, lending and financial management. The accelerated adoption […]

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Middle East Banking Trends and Landscape in the Middle East

The Digital Banking landscape is undergoing significant changes in the Middle East. The ongoing COVID-19 pandemic has accelerated the shift from physical to digital transactions. Customer behaviour and expectations continue to evolve not only because of the pandemic but equally due to the influence of non-banking digital solutions with customers. Consequently, banks are exploring modern,

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Bridging Tradition and Technology: Tagit’s Bespoke Solutions for Indian Banks

The digital banking landscape in India is undergoing a revolutionary transformation, with a new breed of customers who are inherently digital-first. The pandemic has not only accelerated the adoption of digital channels but has also compelled banks to reevaluate their siloed digital strategies. In this rapidly changing environment, the competition extends beyond traditional private and public banking

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Embracing the Future: How Technology Trends are Shaping the Banking Industry

In today’s dynamic financial landscape, the symbiotic relationship between technology and banking has paved the way for transformative shifts in customer interactions and services. As the traditional paradigm of banking evolves, a diverse array of trends is shaping the industry’s trajectory. From harnessing the power of conversational interfaces to open banking’s impact on customer experience,

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The Advent of the Super App in Banking – How should Banks approach it?

There is a great deal of transformation happening in the banking industry. With the advent of innovative technologies, Fintech’s and technology companies providing banking services, competition in the banking space has increased multi-fold. Now even the non-banking companies have started providing financial services for e.g., WhatsApp started providing payments, Apple has its own wallet eating

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Designing a Successful Digital Roadmap to Meet Business Objectives

Why is a roadmap or plan important? What does it mean to have a roadmap? In today’s digital landscape banks must stay competitive and relevant with their digital properties. Consumers today are accustomed to ecommerce apps and expect their banks to provide new and innovative features with seamless UX. Many a times banks question the

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Small Finance Banks – The quest for technology-led differentiation

Since their inception , Small Finance Banks (SFBs) have been primed as a vital cog for the last mile credit and service delivery for the MSMEs, farmers, and unorganized sector units, helping to bridge the $240 billion credit gap for the underserved segment. These Small Finance Banks have a robust base of borrowers with small credit needs. The

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Digital Onboarding – Creating a Great First Impression

Over the last several years, globally, banks are working to reduce their brick-and-mortar footprint, primarily in the reduction of full-service branches. One recent report anticipates the closure of 11,000 branches by 2030, or around 18% of the existing physical banking presence. Similar reports show that this is an increasing trend in many markets globally. However,

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Retail Banking Series, Part 1: Digital Trends Shaping Retail Banking in 2021

The Covid pandemic has only validated the need for robust digital capabilities across all industries. Banks have not been immune from the demand of customers to manage their banking relationships using digital channels; especially when it comes to banking transactions and payments using the mobile phone. This accelerated adoption has identified gaps and weaknesses that banks need to address to meet these demands.

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