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Retail Banking Series, Part 2: The Industry Landscape and The Rise of Digital Banks

Industry landscape  Advanced technologies such as blockchain and artificial intelligence (AI), the emphasis on the platformification in banking, and the increasing demand for hyper-personalization from digital-savvy millennials have changed the industry landscape. According to Deloitte, banks must react quickly and transform boldly to be successful in this evolving landscape. The accelerated speed of technological innovation has given […]

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Corporate Banking Series, Part 1: Corporate Banking Landscape

Growth and profitability in the banking industry are increasingly tied to productivity metrics such as innovation, development cycle times and continuous technology investment. Digital transformation in the banking industry began in earnest more than a decade ago and reshaped retail banking by putting giving the customer more control over their accounts by providing features delivered

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Corporate Banking Series, Part 2: Critical Trends in Transaction and Corporate Banking

The business banking / corporate banking services space is being reshaped by a broad range of trends, which are driving fundamental changes: Shifts in Digital Transformation in Corporate Banking The rapid adoption of digital channels for consumers is influencing and reshaping how banks engage their corporate and business customers.  The spans all traditional areas of

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Corporate Banking Series, Part 3: Digital Solutions with Significant Impact in Corporate Banking

Seamless online banking and enhanced digital advice are expected to deliver up to 60% increase in operating profit over 5 years. Part of the reason for this is that many corporate- banking customers have shifted to digital banking for their personal-banking needs. Of the 85% of respondents who conduct their personal banking online, 95% said

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Three Key Tenets of an Omnichannel Digital Banking Platform

Much has been written over the last several years about the importance of banks transitioning their business to a digitally enabled bank. Despite the intense push for digital initiatives to better engage customers and retain their loyalties, many banks are still struggling to scale or even start their digital banking transformation. The Covid-19 virus pandemic

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How does Digital Onboarding for Corporate Banking differ from Retail Banking?

Customer onboarding is a critical step in a customer’s journey with a bank as it leaves a long-lasting footprint in customers’ minds about how they perceive a bank. The rise of the neobanks and challengers has had a profound impact on how the banks redesign the products and services to compete in the market and

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