Digital Game Changers
Thought Leadership Series
In Conversation with Mr. Ashish Baghel, Head of Digital Channels at
Prime Bank, Kenya
Ashish Baghel, Head of Digital Channels at Prime Bank, Kenya
Mr. Baghel has more than 17 years of work experience in Digital Banking space and IT industry in various
roles implementing Internet Banking, Mobile Banking, Mobile Wallets, Cards and ATMs etc.
In addition he has expertise in delivery of business & technology solutions in Banking domain and brings
strategic insights and direction to the role of digital in achieving business success
Key topics discussed include:
- The digital banking landscape in Kenya – some of the challenges and opportunities? Has Covid accelerated
the adoption of digital? And how quickly have banks been able to respond?
- Some of the key drivers of digital transformation at Prime bank. What are some of the key digital initiatives
at the Bank? What are some of the lessons from the pandemic learned by the Bank that strongly influences how it moves forward?
- What trend are you seeing relative to banks being mobile-first and how much importance do you put on the
- Some of the Digital Banking trends that you see over the next 12-24 months?