Episode 22
In Conversation with Ray Defteros, Chief Information Officer and Suvania Moodliar, Chief Technology and Data Officer at OM Bank, South Africa.Â
Join us as we explore the future of digital banking in South Africa with the visionary leaders behind OM Bank’s revolutionary digital-first approach. Discover how cutting-edge technology, data-driven insights, and customer-centric design are reshaping the banking landscape.
Meet Our Guests
Ray Defteros
Chief Information Officer, OM Bank
Ray brings three years of leadership experience in governance, service management, and operations for digital banking platforms. An accountant by training and ITIL expert, he’s passionate about combining best practices with empowering teams to deliver high-impact digital services. His diverse career spans leadership roles across banking, retail, and manufacturing, including his previous role as CEO of Hospitality Technology International, where he oversaw cloud-native software deployments across 13 countries.
Suvania Moodliar
Chief Technology and Data Officer, OM Bank
Suvania is at the forefront of creating Old Mutual’s new digital, data-driven bank. With 14 years of experience in tech leadership, she’s played a key role in transforming banking through next-generation digital solutions. Her impressive career spans senior roles at AT Kearney, BitCo, Avaya, and Telkom, where she’s led major data and technology initiatives. She brings deep expertise in data science, machine learning, and enterprise architecture to OM Bank’s innovative journey.
- Digital-First Banking Strategy
Exploring what “digital-first banking” means in practice and how OM Bank is implementing this vision to differentiate from competitors in South Africa’s competitive landscape. - Data-Driven Personalization
How OM Bank leverages customer data to create personalized banking experiences while maintaining the highest standards of privacy and security compliance. - Building from Scratch
The challenges and opportunities of building digital banking infrastructure from the ground up, including lessons learned from global digital banking launches. - Integration & Ecosystem
Creating seamless experiences by integrating banking services with Old Mutual’s existing insurance and investment products for a unified financial ecosystem. - Future Technology Roadmap
The role of emerging technologies like AI, blockchain, and open banking in OM Bank’s future strategy and innovation pipeline. - Accessibility & Inclusion
Balancing cutting-edge technology with accessibility for customers with varying levels of digital literacy, ensuring banking for all.
Tune in to hear some great insights!
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