Episode 25
In Conversation with Ramon Abasolo, Digital Banking & IT Transformation Leader
Join us as we explore digital banking transformation in the Philippines with one of the country’s most accomplished technology leaders. Discover how strategic IT leadership, innovative product development, and next-generation technologies are reshaping the Philippine banking landscape.
Meet Our Guest
Ramon Abasolo
Digital Banking & IT Transformation Leader
Ramon is a seasoned digital banking and IT transformation leader with over 25 years of experience across the Philippines, Japan, and Indonesia. He has served in senior IT leadership roles at Citi and major Philippine financial institutions, leading large-scale tech overhauls and digital innovations. Most notably, he transformed Robinsons Bank into a fully digital bank—from modernizing its cloud infrastructure and launching award-winning mobile platforms, to pioneering agency banking, innovative loan products, and gamified savings products.
More recently, he was a key leader in the post-merger integration of Robinsons Bank into BPI, and was part of the payments team that focused on cross-border remittance innovation. Beyond executive roles, Ramon serves as a strategic advisor to fintechs and technology solution providers, and is an active voice in AI governance, payments strategy, and platform innovation. When he’s not architecting the future of digital banking, you might find him running marathons or capturing street photography.
Key Discussion Topics
- The Evolution of Digital Banking in the Philippines
How banks’ approach to digital solutions has shifted over the past 25 years, and the most significant transformation moments that have shaped the industry.
- Understanding Philippine Banking Customers
The features and attributes that Filipino banking customers value most in their digital interactions, and what drives successful user experiences in the local market.
- Provincial Banks Rising to Digital Challenges
How smaller, regional banks are overcoming resource constraints to meet the expectations of tech- savvy customers, even in rural areas with high digital adoption.
- AI and GenAI in Banking
The key areas banks should focus on when considering GenAI adoption, from use case identification to governance frameworks for responsible implementation.
- Future Technology Challenges
The biggest technology-related challenges Philippine banks will face in the coming years, from regulatory evolution to competitive pressures and customer expectations.
- Build vs. Buy Strategic Decisions
How IT leaders approach the critical decision between building custom solutions versus purchasing off-the-shelf technology, and the factors that influence this strategy.
Tune in to hear some great insights!
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