Episode 3:
In Conversation with Manisha Fernando, Assistant Vice President and Head of Retail Liability Products and Alternate Channels - Union Bank of Colombo, Sri Lanka
In this espisode, we talk to Manisha Fernando about the impact of COVID on the banking sector and how it is evolving to address the challenges arising out of it. He also shares his thoughts on the key technology trends that will shape the banking landscape in Sri Lanka in 2022 and beyond.
Some of the topics discussed include:
- The digital transformation journey at Union Bank and some of the key digital initiatives that the Bank is undertaking
- Some of the challenges brought on by the pandemic and how it has impacted the banking industry
- Digital landscape in banking for 2022 and beyond in Sri Lanka
- Key technology trends in 2022 that will have an impact on the industry