Digital Engagement Platform

An award-winning digital engagement platform that enables banks and government entities to create or enhance their digital capabilities.

LAYERED ARCHITECTURE

Mobeix™ is built on a scalable multi-layered architecture and delivers a comprehensive suite of digital banking capabilities.  It is based on an open technology stack, which enables banks to extend or create new business functionalities easily and deliver new banking services rapidly.

PLATFORM CAPABILITIES

The Mobeix™ platform supports the full breadth of capabilities needed in a digital bank engagement platform, including:

Developer enablement tools:

Includes the WYSIWYG (What You See is What You Get) editor, a robust library of images and widgets that enables users of native and hybrid apps to take full advantage of the breadth of device capabilities.

Robust administrative and platform analytics:

Includes a wide range of reports and analytics that show how the platform is performing

Integration workbench:

Allows integration of channels into business services and back-end system integration profiles.

Enterprise notifications:

Supports a broad range of messaging capabilities including SMS, in-app notifications and browser-based messaging for geo-location-based and rich actionable messages

End-to-end security:

All aspects of security required to support digital channels are provided from encrypted, token-based transactions to the device. Identity access management capabilities are supported by common login security capabilities such as biometrics, one-time password (OTP) and secure soft tokens.

Over-the-air updates:

The platform can provide updates to the device app at login, allowing the client to make changes to the app without requiring customers to reload the app.

Mobeix™ is a highly scalable platform supporting clients with over 
10 million active users.

ENTERPRISE-GRADE SECURITY

The Mobeix™ platform is architected as a highly secure and scalable platform that can meet the needs of the most demanding enterprises, including Tier1 banks running on established core banking systems. Mobeix™, which has been certified as PA-DSS compliant, is constantly enhanced and is re-certified at least every 18 months.

TRUE OMNI CHANNEL SUPPORT

The Mobeix platform supports the various digital touchpoints used by customers today.  Our Open APIs alongside our Mobeix Developer Enablement tooling allows the bank to deploy any digital channel, knowing that the channels are leveraging the entire platform capabilities, including standard business components. 

 The Mobeix™ mobility editor empowers developers to rapidly configure mobile UI screens via a drag and drop interface and deploy them to multiple channels (Native Apps and Mobile Web), all major platforms and devices. This technology, combined with Tagit’s UX skills, produces innovative and user-friendly customer engagement 

Tagit’s agile product development methodology allows us to provide changes quickly to the market in an environment where Apple and Google rapidly enhance their platform and device capabilities.  This combined with the accelerated adoption of voice and chat channels allows our banking clients to respond rapidly to customer channel preferences. 

ROBUST BUSINESS FUNCTIONALITY

The core capability of any digital solution is in the business functionality that is delivered across all of the digital channels. Tagit delivers a library of business functions to support all of the solution lines in the Tagit portfolio.

This includes:
• Rich Retail Banking and Payments Functionality
• Lifestyle that includes Loyalty, Coupons, Offers
• Cards functionality that covers payments and card servicing
• Agent Banking functionality that provides a rich set of features to
allow the bank to use 3rd party agents to on-board and service
banking clients

The Mobeix Banking Components are built using a robust architecture framework using industry standard technologies. Tagit recognizes that each bank will want a unique and branded experience for their customers; but these experiences can be deployed using a common library of business functionality available to all digital channels.

MOBEIX™ DATASHEET