MOBEIX™ LIFESTYLE BANKING
Innovative solutions to increase customer engagement and loyalty
MOBEIX™ LIFESTYLE BANKING
Innovative solutions to increase customer engagement and loyalty
Deliver Next Generation Banking Solutions, Today
While traditional financial services models continue to evolve, with a focus on improved digital services and experiences, brands need to consider how they recognise and reward existing customers through services such as real-time digital rewards across different channels. Banks can provide their customers timely offers and products leveraging the insights from the transactional data from their online spending habits.
Lifestyle Rewards for A Digital-First Consumer
The MobeixTM lifestyle solution is a one-stop solution for the customer’s entire lifestyle needs, providing a comprehensive mobile banking app or as part of your banking or cards app with all the retail banking features. It is tightly integrated so that the user experience for lifestyle features is seamless.
Mobeix™ Lifestyle Capabilities
Tagit’s digital lifestyle solution changes the way customers manage and redeem their coupons and deals offered by the bank:
Coupon Management
Customers can purchase coupons online and redeem them by scanning the merchant’s QR code using their smartphone
Loyalty Platform
Manage loyalty campaigns to allow customers to maximize how they earn points
Geo-Location Based Offerings
Customers can take advantage of deals and privileges using the innovative augmented reality feature to locate nearby deals, ATMs or branches.
Rewards Redemption
Allow customers to easily redeem points by using them at the point of purchase, buy coupons or even convert their points to money
Social and Gift Sharing
Using the app, customer can send and receive gifts and share deals and promotions on social media (Facebook and Twitter)
Digital Customer Acquisition
Banks can manage the entire lifecycle for customer acquisition and on boarding. Leverging eKYC, facial recogintion and id match the customers can sign up for new cards.
Card Management
Banks can provide self-service features to customers for managing their cards from maintaining their credit limit, activating and blocking cards to reporting and replacing lost cards
Drive Card Usage
Leveraging push notifications and analytics , the bank can drive card usage by sending relevant location based deals and offers based on the customers personal preferences
Digital Transactions
Customers can avail flexible payment options via EMIs and can pay a merchant by scanning a dynamic, static QR code or entering Merchant ID
Next-generation Cards Platform
The Mobeix™ Digital Cards Platform supports both physical and virtual cards and offers the full digital card lifecycle management from customer acquisition, card management, rewards and offers to drive card usage while supporting multiple payment options from contactless to QR code payments. Coupled with Mobeix™ Conversational Banking, the bank can provide chat and conversational capabilities helping to reduce call center calls and costs.
The Tagit Difference
Omnichannel experience
A seamless user experience across digital channels including mobile, tablet, internet banking, wearables and conversational banking.
Lower total cost of ownership (TCO)
The open technology stack enables banks to deliver new banking services quickly while meeting business requirements or offering superior customer experience.
Integration
Ability to integrate seamlessly with banking host systems, payment gateways, social media and other third-party systems.
Enterprise-grade security
Highly secure with end-to-end encryption from the client device to the banks’ servers and multiple industry certifications including PA-DSS v2.0.
Fast time-to-market
Fast implementation, using developer enablement capabilities for rapid design and deployment allowing the bank to keep pace in the digital world.
Customer Insights
Leverage advanced analytics to gain valuable customer insights to build deeper relationships and deliver relevant services to consumers.
The Tagit Difference
- Supports a low cost, yet scalable deployment configuration.
- Ability to auto top-up accounts in real-time at the point-of-purchase.
- Supports the ability to monetize reward points.
- Supports a broad set of channels and transactions associated with digital wallet accounts.
- Onboarding process is quick and efficient including ability to integrate to the bank’s customer system to onboard existing bank customers automatically as well as a flexible KYC process.
- The solution is part of the Mobeix™ Digital Engagement Platform which provides a robust platform for managing digital channels securely.
