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SME & Corporate Banking Playbook

Corporate banking has traditionally been considered a “high touch” set of services provide by the banks to business customers. Skepticism about the ROI on significant technology investments has inhibited technology deployment in corporate banking relative to that in the retail banking business.

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Digital Trends shaping Retail Banking in 2021

The Covid-19 pandemic has only validated the need for robust digital capabilities across all industries. Banks have not been immune from customers’ demand to manage their banking relationships using digital channels; especially when it comes to banking transactions and payments using the mobile phone.

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