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A Successful Digital Transformation Journey with Tagit

Singapura Finance Ltd (SFL) is one of 3 finance companies licensed in Singapore and is listed on the mainboard on the SGX. The Company has seven branches located in populous areas to serve its large client base spread throughout Singapore.

Business challenge

SFL’s primary objective was to effectively compete in a digitally mature market by offering world-class digital products and a superior user experience to its large customer base. With traditional banks, fintech players, and neo banks vying for customer’s attention, SFL needed a modern, secure, and scalable platform to meet customer expectations and secure their share of the market.

Business Solutions Deployed

Tagit has implemented the Out-of-Box Mobeix Retail Banking and Mobeix Corporate Banking products using the Mobeix Digital Banking platform hosted on Google Cloud.

SFL chose Tagit after an extensive selection process. Using Mobeix, Tagit’s flagship digital banking technology platform, SFL offers an omnichannel digital solution to both new and existing customers that allows them to do financial transactions at their preferred.

Results

With this collaboration, SFL has deployed digital technologies that will reduce operational costs and reallocate cost savings to engage its customers productively. The vision of SFL is to become a leading financial institution by winning customer business through high-quality services and innovative products. SFL is focused on building a full-service digital platform that meets its vision of being a digital leader and engage their customers with best-in-class products and services.

" Before the Covid-19 pandemic, we have already started our digitalization efforts, searching for technological partners to further improve our customer engagement. We are happy to have Tagit on board as our partner to push through our digitalization efforts. Our digital initiatives will help us remain relevant and connect to the younger and tech-savvy customers. It will also help to streamline and enhance work processes, productivity and our customers’ experience. "

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