An Omnichannel Digital Engagement Platform is the Key to Digital Banking Success
The current pandemic situation has had a significant impact on the way people bank. It has led to an acceleration in digital adoption. Customers now prefer digital channels to perform all their banking transactions.
Digital Onboarding- A Seamless Journey to Customer Acquisition
Digital onboarding has moved far beyond the hype phase and considering the present situation, it is no longer an optional but an imperative functionality for banks & financial institutions to increase customer acquisition and provide seamless customer experience.
Conversational Banking Playbook
With the rapid advent of social media, messaging platforms and voice assistants like Alexa, consumers are increasingly moving to conversational and chat-based interactions